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Please see the notification below from RigNet January 5, 2026

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  • updated

ID

1167

Start

07 Jan 2026 13:00 UTC

Type

Planned Outage

(Expected) End

07 Jan 2026 16:00 UTC

Category

Inmarsat I4 Americas

Update

05 Jan 2026 14:25 UTC

Details

Dear Customer,

Viasat + Inmarsat, would like to advise you of the forthcoming planned maintenance as part of our continuous improvement efforts.

The details and timeline of the activity are reported below.

Please note that Narrow Beam 113 covers the United States, specifically West Texas, West Oklahoma, West Kansas, East Colorado and East New Mexico.

Activity: AMER Narrow Beam 113 Optimisation

Reference: CHG0087082

Services affected: BGAN, BGAN M2M, FB, SB, SB-S 1.0, SB-S 2.0

Impacted coverage: AMER Narrow Beam 113 (RAN)

Start time: 07/01/2026, 13:00 UTC

End time: 07/01/2026, 16:00 UTC

Single or multiple outage(s) and duration(s): Multiple, up to 1 minute

Service impact: During re-allocation of resources, each user terminal may experience service interruption of up to 1 minute, wherein the radio access bearer is re-established.

Terminal affected: All terminals

Actions needed by user: Restart the terminal if it doesn't acquire after 15 minutes.

I would like to take this opportunity to apologise for any inconvenience this activity may cause.

All date formats are in dd/mm/yyyy hh:mm UTC