Under review

Having issues daily with meters polling and updating on the app,

Zedi Admin (Admin) 2 years ago in Zedi Go • updated by Zedi Customer Care 2 years ago 1
Having issues daily with meters polling and updating on the app,
What is your role/job function?:
Operator
Under review

Hello,


I have mentioned your request to the development team, however in the mean time, below are some options for short term resolution:


Restart the app to allow all new readings to populate

Restart your phone to allow the app to fully restart

Uninstall and re-install the app


We will be looking into a resolution long term for this issue, however if you have any questions or concerns, please do not hesitate to contact us.


Thank you,


Zedi Customer Care