Completed

Hey there, I'm curious if it's possible to have multiple locations from different companies under one access ID. I operate multi

Zedi Admin (Admin) 2 years ago in Zedi Go • updated by Zedi Customer Care 2 years ago 1
Hey there, I'm curious if it's possible to have multiple locations from different companies under one access ID. I operate multiple wells from different companies but would like to be able to have all the wells I monitor under my own account. Is this possible??
What is your role/job function?:
Operator

Answer

Answer
Completed

Hello Colby,


The best method for wells owned by other companies to appear in your user account is through 3rd Party Access. This makes it so that we can grant specific levels of access from one company to another so you can view wells you operate, but might not own. To initialize a 3rd Party Access request, all you will need to do is email support@zedi.ca with your company's name, the owning company you need access from, and the LSD in question. Once we know this information, we contact the administrators of the owning company for approval. After they approve access, we grant your company access to the location as per the owning companies specifications, which allows you to see all your locations with one login on both Access and through Zedi Go.


If you have any questions or concerns, please do not hesitate to contact us.


Thank you,


Zedi Customer Care

Answer
Completed

Hello Colby,


The best method for wells owned by other companies to appear in your user account is through 3rd Party Access. This makes it so that we can grant specific levels of access from one company to another so you can view wells you operate, but might not own. To initialize a 3rd Party Access request, all you will need to do is email support@zedi.ca with your company's name, the owning company you need access from, and the LSD in question. Once we know this information, we contact the administrators of the owning company for approval. After they approve access, we grant your company access to the location as per the owning companies specifications, which allows you to see all your locations with one login on both Access and through Zedi Go.


If you have any questions or concerns, please do not hesitate to contact us.


Thank you,


Zedi Customer Care