Fixed

Almost our whole Joaquin field is not updating, most haven't updated in the last 5 days? Can we get someone to check this out pl

Zedi Admin (Admin) 2 years ago in Zedi Go • updated by Zedi Customer Care 2 years ago 1
Almost our whole Joaquin field is not updating, most haven't updated in the last 5 days? Can we get someone to check this out please?
What is your role/job function?:
Supervisor

Answer

Answer
Fixed

Hello Jeff,


For urgent requests such as this, please email support@zedi.ca as it will greatly increase response time and resolution. I have contacted our AES team and brought this issue to their attention, so they should be giving you a call in the next little bit. For reference, your service call number is SF00240373.


Thank you,


Zedi Customer Care

Answer
Fixed

Hello Jeff,


For urgent requests such as this, please email support@zedi.ca as it will greatly increase response time and resolution. I have contacted our AES team and brought this issue to their attention, so they should be giving you a call in the next little bit. For reference, your service call number is SF00240373.


Thank you,


Zedi Customer Care