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For some reason when I search 1-5-7-1w2, 13-9-6-1w2 and 5-33-6-1w2 satellites all I get is no results found. Am I doing somethin
For some reason when I search 1-5-7-1w2, 13-9-6-1w2 and 5-33-6-1w2 satellites all I get is no results found. Am I doing something wrong?
What is your role/job function?:
Operator
Customer support service by UserEcho
Hello Shayne,
I have checked your user permissions and you do have the ability to view these locations, however I think I see the source of the difficulties. When searching, please make sure to search via the standard LSD format, such as 01-05-007-01 W2M. The system searches for an exact match to your search, so if the LSD is not in the correct format it will not appear in the search results. If your still unable to see these wells with your search, please contact support@zedi.com or at 1-866-732-6967 so that we can take a closer in depth look at your issue.
Thank you,
Zedi Customer Care