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Your system just messed up again. Lost locations on cell phone check in They are still on office computer There are a lot of

Zedi Admin (Admin) 1 year ago in Zedi Go • updated 1 year ago 3
Your system just messed up again. Lost locations on cell phone check in They are still on office computer There are a lot of glitches in your system.
What is your role/job function?:
Operator

Answer

Answer
Under review

Hi,


Thank you for your feedback. I will pass this on to our development team. 


Regards,

Zedi Customer Care

Hello operator,


I hope I'm understanding your problem. If not, please contact us again.


If you click on the little stack icon, you can pull your route to your phone from Zedi Access. If you click the grid icon beside it, you can manually create a route on your phone - but please be aware that if you pull a route down from Zedi Access, it will overwrite the local route on the phone. It sounds like this may be happening.


You mentioned that there are "a lot of glitches" in our system. If you are having other issues, please contact our customer care team.


Have a great afternoon.

Answer
Under review

Hi,


Thank you for your feedback. I will pass this on to our development team. 


Regards,

Zedi Customer Care