0
Fixed

I need data to update more often than 2 days.

Alton Conner 1 year ago in Zedi Go • updated by Zedi Customer Care 1 year ago 2
I need data to update more often than 2 days.
What is your role/job function?:
Operator

Answer

Answer
Fixed

Hello Alton, 

Thank you for your inquiry.

Data will update with every transmission sent by the device on site. It is possible that the well site you are viewing may not be transmitting more than once every 2 days. If you have any questions or if you need assistance to change the transmission frequency for a particular well site, then please feel free to contact our Customer Care team via 1-(866)-732-6967 or Support@zedi.ca.


Kind regards

Zedi Customer Care

Answer
Fixed

Hello Alton, 

Thank you for your inquiry.

Data will update with every transmission sent by the device on site. It is possible that the well site you are viewing may not be transmitting more than once every 2 days. If you have any questions or if you need assistance to change the transmission frequency for a particular well site, then please feel free to contact our Customer Care team via 1-(866)-732-6967 or Support@zedi.ca.


Kind regards

Zedi Customer Care