0
Fixed

App was constantly having issues connecting. kept giving unknown error I think. Went into ^settings ^apps ^zedigo and found loca

Scott Tessier - Operator - SK 1 year ago in Zedi Go • updated by Zedi Customer Care 1 year ago 2
App was constantly having issues connecting. kept giving unknown error I think. Went into ^settings ^apps ^zedigo and found location setting off. Turned it on and no issue since. Not sure why it ended up off. Samsung S7 is the phone.
What is your role/job function?:
Operator
Under review

Hello Scott,


Thank you for your feedback.


We have not had any other reported issues with connectivity or location settings automatically being selected to off when installing the Zedi Go App, but we will pass this feedback onto our technical team. This may be specific to your phone and signal strength. Please ensure that you have a strong internet signal or Wifi connection when trying to use the App. Please let us know if you continue to have any problems and we will be happy to investigate this further.


Kind regards


Zedi Customer Care