0
Fixed

NOT AVAILABLE "ADD REPORTS TO YOUR FAVORITE" OPTION

Xavier Vasquez 6 years ago in Zedi Access updated by anonymous 6 years ago 1

HELLO

WHEN I TRY ENTERING TO "ADD REPORTS TO YOUR FAVORITE" OPTION SHOW A MESSAGE "UN EXPECTED ERROR".

PLEASE HELP ME WITH THAT ERROR


TKS

SUPPORT REQUEST
Answer
anonymous 6 years ago

Thank you for your inquiry Xavier. 

We have forwarded your request to our customer care team. 

Kind regards,

Zedi Customer Care.

0
Completed

When you export pump intake pressures, can you export them by day instead of by every 30 sec?

Will 6 years ago in Zedi Access updated by anonymous 6 years ago 1
0
Fixed

How to show graph for all prameters PD, PI, TI & TM in one graph ?

ahmed ali2 7 years ago in Zedi Access updated by anonymous 7 years ago 1
Callback Requested
Answer
anonymous 8 years ago

Hi Mark,

Thank you for your feedback. I will definitely pass this on to our development team!

Regards,

Zedi Customer Care

Under review

I find that it takes quite a while to download / update as it does the whole run I put in at once Even if I specify one well

Zedi Admin (Admin) 8 years ago in Zedi Access updated by anonymous 8 years ago 2

I find that it takes quite a while to download / update as it does the whole run I put in at once


Even if I specify one well

0
Fixed

No puedo ver los pozos de Argentina.

Pablo 8 years ago in Zedi Access updated by anonymous 8 years ago 3
Urgent
Answer
anonymous 8 years ago

Hi Pablo,

A team member will reach out to you to resolve this issue shortly. Thanks.

0
Under review

Gas Density Question

rod nisi 8 years ago in Zedi Access / Zedi Composition Management updated by anonymous 8 years ago 1

wondering why calculated gas density in zedi meter parameters can be different from lab density when mol fraction of components are the same. percent difference is 0.3% so small but different all the same, thx

0
Completed

View All Wells

Gary Leadbitter 8 years ago in Zedi Access updated by Zedi Admin (Admin) 8 years ago 2

It would be nice if all wells/meters could be viewed on a single screen in Zedi Access. The current setup requires the user to scroll down to see all the wells because the well site displays are too thick. All the essential data for a well could be listed on one line. That would enable the user to view many more wells on one screen. In my opinion, the Cygnet view is much more functional and allows engineers to view the current status of many more wells faster.

Answer
Zedi Admin (Admin) 8 years ago

Good Morning Gary,


Thank you for your input, we have developed a screen like this for another customer but we have a bit more work to do to make it a general feature available to all customers. Thank you for your suggestion and we look forward to hearing from you again.

0
Under review

Hello. Tim Barton. Checking the forum out. Great idea

TimB 8 years ago in Zedi Access updated by Zedi Admin (Admin) 8 years ago 1
Answer
Zedi Admin (Admin) 8 years ago

Hi Tim, we're glad you like it. Feel free to share suggestions or other feedback whenever you like!

0
Under review

Problemas con Internet Explorer

Mauricio Ordoñez 8 years ago in Zedi Access updated 8 years ago 4

Demora excesiva en cargar el inicio cuando se utiliza Internet Explorer.