Create Contact Schedule

TO CREATE A CONTACT SCHEDULE

1. Within the Contact Screen in Configure Alarms select Contact schedule.

2. Select Add to create a new schedule or Select to open an existing schedule.

3. Create a name for the Contact Schedule and click Ok. The Contact Schedule will not move to the next step if the name has already been created.

4. The screen shows a list of contacts you can Add in the Contact Group box. You can select Weekdays. Enable the boxes of the users you would like to be in the Contact Group.

5. The window will redraw to display the calendar that is attached to the schedule. If Weekdays-days are selected, the cursor will be red, and you can click on any 1-hr period in the calendar to change it to red. The color bar next to the groups indicates which color is associated with which group. If you choose Weekend-nights, the cursor will be green. Double-check the calendar by cycling through each group to see if the colored boxes are correct.

(Note: Don't forget to save the calendar between color changes or the changes won't be saved as intended and this may be a source of error for the routed alarm notifications).

6. If you choose to select or edit groups that will be assigned to the scheduling group, you must choose a group like Wednesdays-days and select the Edit function inside the Contact Group box. The popup window will display a list of users and groups in the company.

7. You can enter/edit the name of the Contact Group, and you can select the calendar display color for the Contact Group. Next to the list of users and groups, you can select which user and group will be associated with the Escalation level. To make it easier you can simplify this by choosing only one level to use (Level 1). Try with Level 1 for now to ensure the feature is working properly.

8. Click OK at the bottom of the window to save the changes.

9. Continue with the rest of the groups that will take part in the schedule. Recommended Setup of User Groups for Contact Schedules Since the contact schedules allow for contact groups to be assigned, the groups used in the    schedule should follow the shift schedules. So, as demonstrated above, the groups can be identified by the shift days    and shift hours.

Note: The schedule calendar repeats every week, so if you have a two-week rotation of personnel covering each shift, this won't work without making changes on a regular basis.

You will want to avoid changing the Contact Group in the calendar or for each alarm sensor. This defines a role-based system. It is recommended keeping the alarm contact schedule and calendar fixed and change the users in the groups according to their work rotation.