Good Morning,

Without a bit more information it's hard to decipher the exact problem, however there are a couple possibilities. Please ensure that you're properly connected to wifi, you may have to log out and log back in to re-establish connection. Also, please check your Zedi Access permissions online.

Thank you and Happy Holidays.

Good Morning,

Thank you for your inquiry. Can you please let us know if you mean that you've tried to refresh the app and it's not working? I will pass this on to our technical team and find an answer for you.

Cheers,

Hello Peter,

We would like to add that you have the ability to customize the order of your wells as you like:

When in the locations screen, please click on the little pencil in the top left corner, then you can drag your locations around and drop them where you like by placing your finger on the three grey lines on the right side of the screen.

Please let us know if you have any more trouble with this and keep the feedback coming! :)

Happy Holidays.

Hello again,

Just a quick update, this feature is not only under review but on our list of features coming out in 2017!

Thanks again :)

Good Morning Rob,

I would like to follow up with your post and see how you're liking the new update. You can now import your runs from Zedi Access which will make it easier for you to view your 100 wells. Orifice Plate changes is high on our list for upcoming updates, please look forward to that change in 2017! :)