Hi! Thanks for reaching out to us here.

We've set up the Zedi Go app and Zedi Access page to be able to rotate to landscape mode when generating graphs. However there's a known issue (BI-35125) that in certain cases it locks to landscape even after you exit the graph report. The workaround is to refresh the page or check your device settings to make sure the auto rotate screen feature is enabled.

Take care,

-Customer Care

Hi there. Thanks for your inquiry. Viewing locations on your mobile device is easier now then ever. Feel free to view this video, it should help you with your issue. A second option is below the video as well.

First Option:

Second Option: Creating a custom list using our New Runs/Routes Feature
-If you work regularly with a specific grouping of wells, the runs/routes feature allows you to create a run (a folder) within your specific setup of wells. The runs interact with our new Analytics feature and do not impact the main hierarchy well tree.

1) Start by selecting the Runs/Routes tab at the bottom left of the Well Site Display. This works on your computer or with your mobile device

2) Select New Run if you are just starting. You can also Edit your lists by selecting 'Edit Run' at the bottom.

3) Select all the locations you would like to view within this folder.

4) Name the folder and click 'Save'.

Next time you are needing to view these wells, select the Runs/Route Tab at the bottom of the page and select the Runs Folder that you just created. This will bring up all the locations that you selected for this list.

If you need any additional help feel free at anytime to call us: 1-866-732-6967

Thanks!

-Customer Care

Hi there,
I spoke with our development team about your issue. They looked into it and found that the sequence of sensors displayed on your Zedi Go app will be the same as what is displayed in Zedi Access. The way the location is displayed in Zedi Access will determine how it appears in the app.

If you've noticed that the App displays differently then what you see in Zedi Access, our development team would appreciate a screen shot of what you're seeing.

Thanks,

Customer Care

Hi! I've passed your request off to the development team. Thanks for your suggestion. We'll make updates on here as new developments are added. Thanks.

Thank you for your feedback. We are happy to let you know that there will be an app update coming in the first week of August that will include the Demand Poll for Apple products.