I have a new well pad where the tubing and casing transmitters are all backwards on your end of things. In the field they read a
Why can I not reset alarms from the mobile app, only desktop?
How do I reset alarms on this app? How do I get rid of the red and orange triangles?
Hi Stephen,
Thank you for contacting Zedi. We will be emailing you shortly to walk you through the process of clearing alarms.
Kind Regards,
Zedi Customer Care
Question: Can I view the current flow of a well without having to select the well?
Please reset our SCADA meter at Kohler, just changrd battery and seems it us still asleep. Thank you.
export data
Hello,
I have no problem when I export data such as Intake pressure, discharge pressure.
I would like to export also data such as downstream pressure and THP, but when I download the excel file the columns are empty.
How could I solve this issue?
Thanks
NOT AVAILABLE "ADD REPORTS TO YOUR FAVORITE" OPTION
HELLO
WHEN I TRY ENTERING TO "ADD REPORTS TO YOUR FAVORITE" OPTION SHOW A MESSAGE "UN EXPECTED ERROR".
PLEASE HELP ME WITH THAT ERROR
TKS
Thank you for your inquiry Xavier.
We have forwarded your request to our customer care team.
Kind regards,
Zedi Customer Care.
I need alerts sent to my phone when wells go down please?
Thank you for your inquiry Wes.
Your request has been forwarded to our customer care team.
Kind regards,
Zedi Customer Care
Can you build a trend that allows pressure and flow to be viewed at te same time. This would be very helpful. Thanks
Customer support service by UserEcho
