Please get our ZEDI meters syncing, onky have 1 of 5 wirjing padt 24 hrs! Please advise asap!
Hi Phil,
Thank you for contacting Zedi Customer Care. We have emailed you asking for more details so we can assist you.
Kind Regards,
Zedi Customer Care
Would be handy to access the Runs list saved on the web interface. Or if not possible, be able to make and save custom lists of
Or if not possible, be able to make and save custom lists of wells locally in the app.
Oxnard data does not roll in. I need this issue resolved immediatley
Hi Dave,
Thank you for your inquiry. Just letting you know, the issue has been resolved.
The unit is transmitting, and all the daily production numbers are in place.
Please let us know should you have any questions or concerns, and we will be happy to help.
Zedi Customer Care
A lost communication well is not shown on the icon nexr to well name (like alarms and such).. can only be inferred from the last
Hello Rennie,
This change can be made in Zedi Access by selecting 'admin' and then selecting 'units of measure' from the drop down menu.
I have made this change for you in Zedi Access and your temperature readings are now in Celsius instead of Fahrenheit
Regards,
Philip M.
Zedi Customer Care
Hi Ryan,
We performed some maintenance last night and it resulted in a short outage. We're sorry for the inconvenience.
Have a great day.
Hello, Can you please update our ZEDI Scada BTU value for our Kohler sales meter. It should be 1110. Alternatively, if you c
Can you please update our ZEDI Scada BTU value for our Kohler sales meter. It should be 1110.
Alternatively, if you can advise how yo do this ourselves... that would be greatly appreciated.
Need attention asap, thanks.
Can you please allow ALL 5 ZEDI SCADA Go Meters to be allowed to be synced at any time, righy now it cannot be done on some afte
These Scada accessed meters:
Kohler Sales
North East Lateral
Southeast Central Lateral
Crown Lateral
Maverick1
Thanks,
Phil
hello, where i can find the "live data screen" in the app?
hello, where i can find the "live data screen" in the app?
Hello Javier,
Thank you for your inquiry. At this time, the Live Data Screens are not accessible on the Zedi Go app, however, our development team is working hard, and Live Data Screens will be accessible on Zedi Go very soon. In the mean time, certain functions such as the ability to demand poll and change orifice plate size can be found by clicking a specific well under your locations tab.
Kind regards,
Zedi Customer Care
Now it keeps popping up and taking half the screen and I cannot clear it off!!!
Customer support service by UserEcho
