0
Under review

None of the graphs are working today? Started last week... please help.

Phil Gennarelli 7 years ago in Zedi Go updated by anonymous 7 years ago 1
None of the graphs are working today? Started last week... please help.
0
Under review

No info. Broken screen in feild.

Alton Conner 7 years ago in Zedi Go updated by anonymous 7 years ago 1
No info. Broken screen in feild.
0
Under review

We need tank levels

Alton Conner 7 years ago in Zedi Go updated by anonymous 7 years ago 1
We need tank levels
0
Under review

We need tank information

Alton Conner 7 years ago in Zedi Go updated by anonymous 7 years ago 1
We need tank information
0
Fixed

I need data to update more often than 2 days.

Alton Conner 7 years ago in Zedi Go updated by anonymous 7 years ago 2
I need data to update more often than 2 days.
Answer
anonymous 7 years ago

Hello Alton, 

Thank you for your inquiry.

Data will update with every transmission sent by the device on site. It is possible that the well site you are viewing may not be transmitting more than once every 2 days. If you have any questions or if you need assistance to change the transmission frequency for a particular well site, then please feel free to contact our Customer Care team via 1-(866)-732-6967 or Support@zedi.ca.


Kind regards

Zedi Customer Care

0
Under review

Why do I see inactive archived locations when i want to add a location?

Theresa Hustad 7 years ago in Zedi Go updated by anonymous 7 years ago 1
Why do I see inactive archived locations when i want to add a location?
0
Fixed

Jordan B1H injection does not poll

Paul Bell 7 years ago in Zedi Go updated by anonymous 7 years ago 2
Jordan B1H injection does not poll
0

great tool

haykelbn@zedi ca 7 years ago in Zedi Go updated by anonymous 7 years ago 1
great tool
Answer
anonymous 7 years ago

We're very happy to hear it! I'll pass your kind words on to the development team

0
Fixed

Ashe 1 h will not poll

Brandon Derington 7 years ago in Zedi Go updated by anonymous 7 years ago 2
Ashe 1 h will not poll
Answer
anonymous 7 years ago

Hi Brandon,


Thank you for your inquiry. This sounds like a potential issue with the unit itself. I will pass your inquiry and your email address to our AES department who can give you a hand with this. 


Regards,

Zedi Customer Care

0
Fixed

Need help with Kohler meter asap.

Phil Gennarelli 7 years ago in Zedi Go updated by anonymous 7 years ago 2
Need help with Kohler meter asap.