None of the graphs are working today? Started last week... please help.
Hello Alton,
Thank you for your inquiry.
Data will update with every transmission sent by the device on site. It is possible that the well site you are viewing may not be transmitting more than once every 2 days. If you have any questions or if you need assistance to change the transmission frequency for a particular well site, then please feel free to contact our Customer Care team via 1-(866)-732-6967 or Support@zedi.ca.
Kind regards
Zedi Customer Care
Why do I see inactive archived locations when i want to add a location?
We're very happy to hear it! I'll pass your kind words on to the development team
Hi Brandon,
Thank you for your inquiry. This sounds like a potential issue with the unit itself. I will pass your inquiry and your email address to our AES department who can give you a hand with this.
Regards,
Zedi Customer Care
Customer support service by UserEcho