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Completed
Why can I not reset alarms from the mobile app, only desktop?
Why can I not reset alarms from the mobile app, only desktop?
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Fixed
How do I reset alarms on this app? How do I get rid of the red and orange triangles?
How do I reset alarms on this app? How do I get rid of the red and orange triangles?
Answer
anonymous
6 years ago
Hi Stephen,
Thank you for contacting Zedi. We will be emailing you shortly to walk you through the process of clearing alarms.
Kind Regards,
Zedi Customer Care
0
Question: Can I view the current flow of a well without having to select the well?
Question: Can I view the current flow of a well without having to select the well?
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Under review
Please reset our SCADA meter at Kohler, just changrd battery and seems it us still asleep. Thank you.
Please reset our SCADA meter at Kohler, just changrd battery and seems it us still asleep. Thank you.
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Fixed
I need alerts sent to my phone when wells go down please?
I need alerts sent to my phone when wells go down please?
Answer
anonymous
6 years ago
Thank you for your inquiry Wes.
Your request has been forwarded to our customer care team.
Kind regards,
Zedi Customer Care
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Can you build a trend that allows pressure and flow to be viewed at te same time. This would be very helpful. Thanks
Can you build a trend that allows pressure and flow to be viewed at te same time. This would be very helpful. Thanks
0
Fixed
All the locations thst were on here for me are wiped out what happened?
All the locations thst were on here for me are wiped out what happened?
0
Fixed
Please check on Kohler SCADA meter, it seems to not be reporting.
Please check on Kohler SCADA meter, it seems to not be reporting.
Answer
anonymous
6 years ago
Hello Phil,
Thank you for your inquiry, our customer care team has emailed you for more details.
Kind regards,
Zedi Customer Care
0
Under review
This app is nice for reviewing test sep data on my mobile phone. Its too bad well tests can not be created and accepted on this
This app is nice for reviewing test sep data on my mobile phone. Its too bad well tests can not be created and accepted on this app. That would be benificial for future development
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Please check to see if Kohler RTU is working, no signal for 3 days. Hi import as this is a major sales meter and you just rep
Please check to see if Kohler RTU is working, no signal for 3 days.
Hi import as this is a major sales meter and you just replaced the RTU recently.
Hi import as this is a major sales meter and you just replaced the RTU recently.
Customer support service by UserEcho
