Hey it’s Lance Wieler with Orlen Upstream I was requesting that we get some of our zedi units turned off as the wells have been
The zedi units that need to be turned off are as follows
15-13-88-13 w6m
12-30-88-12 w6m
15-24-88-13 w6m
9-33-90-12 w6m
1-5 group sep (1-5-90-12 w6m)
If you could pls turned these units off so we are not getting charged for them that would be great thxs
Would be great to see yesterday fluid volumes in the summary
We are unable to connect to any location through the Zedi go app. Please let me know how we can resolve this issue. Thanks, St
Please let me know how we can resolve this issue. Thanks,
Steven Gonzalez,
Please get our ZEDI meters syncing, onky have 1 of 5 wirjing padt 24 hrs! Please advise asap!
Hi Phil,
Thank you for contacting Zedi Customer Care. We have emailed you asking for more details so we can assist you.
Kind Regards,
Zedi Customer Care
Would be handy to access the Runs list saved on the web interface. Or if not possible, be able to make and save custom lists of
Or if not possible, be able to make and save custom lists of wells locally in the app.
Oxnard data does not roll in. I need this issue resolved immediatley
Hi Dave,
Thank you for your inquiry. Just letting you know, the issue has been resolved.
The unit is transmitting, and all the daily production numbers are in place.
Please let us know should you have any questions or concerns, and we will be happy to help.
Zedi Customer Care
A lost communication well is not shown on the icon nexr to well name (like alarms and such).. can only be inferred from the last
Hello Rennie,
This change can be made in Zedi Access by selecting 'admin' and then selecting 'units of measure' from the drop down menu.
I have made this change for you in Zedi Access and your temperature readings are now in Celsius instead of Fahrenheit
Regards,
Philip M.
Zedi Customer Care
Hi Ryan,
We performed some maintenance last night and it resulted in a short outage. We're sorry for the inconvenience.
Have a great day.
Customer support service by UserEcho
