Completed

Your system just messed up again. Lost locations on cell phone check in They are still on office computer There are a lot of

Zedi Admin (Admin) 7 years ago in Zedi Go updated 7 years ago 3
Your system just messed up again. Lost locations on cell phone check in They are still on office computer There are a lot of glitches in your system.
Answer
anonymous 7 years ago

Hi,


Thank you for your feedback. I will pass this on to our development team. 


Regards,

Zedi Customer Care

0
Under review

12-29-31-03w5 is showing in the wrong location on the map. Just wondering why?

Jordan Cameron 7 years ago in Zedi Go updated by Zedi Admin (Admin) 7 years ago 1
12-29-31-03w5 is showing in the wrong location on the map.

Just wondering why?
0
Fixed

the banner across the bottom when you view a certain well doesnt allow you to see the last parameter on the screen and you cant

Dave Hetesy 7 years ago in Zedi Go updated by Zedi Admin (Admin) 7 years ago 3
the banner across the bottom when you view a certain well doesnt allow you to see the last parameter on the screen and you cant scroll the screen up to see it.
Answer
anonymous 7 years ago

Hi Dave,


Thank you for your feedback. I will pass this along to our development team. 


Regards,

Zedi Customer Care

0
Completed

Ipad support

Kyle Galavan 7 years ago in Zedi Go updated by anonymous 7 years ago 2
Ipad support
Answer
anonymous 7 years ago

Hi Kyle,

Thank you for your suggestion! I will pass it on to the development team!


Regards,

Zedi Customer Care

0
Fixed

can't scroll to bottom to see engine hours cause the home bar is in the way.

joshua smith@zedi us 7 years ago in Zedi Go updated by Zedi Admin (Admin) 7 years ago 3
can't scroll to bottom to see engine hours cause the home bar is in the way.
Answer
anonymous 7 years ago

Hi Joshua,


I will pass your feedback on to our development team.


Regards,

Zedi Customer Care

0
Under review

when I load a page it won't show some of the readings ie: water and oil values dont show up on one sattelite as they are the las

Scott Tessier - Operator - SK 7 years ago in Zedi Go updated by anonymous 7 years ago 4
when I load a page it won't show some of the readings ie: water and oil values dont show up on one sattelite as they are the last two on the page but I would have to scroll down to see them.
0

great app!

EverdellOps 7 years ago in Zedi Go updated by Zedi Admin (Admin) 7 years ago 1
great app!
0
Fixed

i dont have access to all my wells. i am missing16-36 inlet and all my wells from 6-27.

Mark Knoppers 7 years ago in Zedi Go updated by anonymous 7 years ago 2
i dont have access to all my wells. i am missing16-36 inlet and all my wells from 6-27.
Answer
anonymous 7 years ago

Hi Mark,


Thank you for your inquiry! We will contact you about this shortly.


Regards,

Zedi Customer Care

Fixed

We have had storms, please advise how to reset the EFMs or can you do it? ABB TotalFlows are working. Would greatly appreciat

Zedi Admin (Admin) 7 years ago in Zedi Go updated by anonymous 7 years ago 2
We have had storms, please advise how to reset the EFMs or can you do it? ABB TotalFlows are working.

Would greatly appreciate.

Thanks,
Operator Phil Gennarelli
Answer
anonymous 7 years ago

Hi Phil,


Thank you for your inquiry. We will send you an email shortly about this. 


Regards,

Zedi Customer Care

Fixed

Please advise how to log into Tableau server, seems my ZEDI Access log in does not work. Thanks.

Zedi Admin (Admin) 7 years ago in Zedi Go updated by anonymous 7 years ago 2
Please advise how to log into Tableau server, seems my ZEDI Access log in does not work. Thanks.
Answer
anonymous 7 years ago

Hi Phil,


Thank you for your inquiry. We will contact you shortly about this.


Regards,

Zedi Customer Care