Ha ING issues getting Kohler and Maverick meters to poll on demand. What am I doing wrong?
I can't tell if the well is online or not, from add well page.
Hello Doug,
Thank you for your feedback! I will pass this along to our Development team and we will take it into consideration for future updates.
Thank you,
Zedi Customer Care
Can you please add function so I can do demand poll on either one or all meters at once. Or advise how to do it. Thanks.
Hi Phil,
Thank you for your feedback. I will pass it on to our development team.
Regards,
Zedi Customer Care
I cannot search any location. Keeps showing "error" for any location.
How can we limit access to one meter for one operator?
Hello Phil,
The best way to limit access for users is to set the Well Permissions for each of the operators to only allow for a single location. This will limit the individuals access to only the one selected location and can only be changed by and administrator. If you have any questions or concerns, please feel free to contact us at 1-866-732-6967 or at support@zedi.ca.
Thank you,
Zedi Customer Care
Hi Phil,
Thank you for your inquiry. I will contact you regarding this issue.
Regards,
Zedi Customer Care
Thanks fir working on system. Seems we have lost historical info, can we get all from May 1?
Hi Phil,
I will email you about this issue so that we can resolve it.
Regards,
Zedi Customer Care
Rick has many runs set up in dashboards but the only one that shows up on the app is the last one "field run". There should be
Hello Rick,
Runs set up in Dashboard wont integrate into Zedi Go, so they will have to be set up in the Runs section in the bottom left part of your screen. You can also set up runs in the app itself with the icon in the top right corner of your phone screen. Please let us know if you have any questions or concerns
Thank you,
Zedi Customer Care
Customer support service by UserEcho
